Frequently asked questions

Yes, all buses, trains and the metro in the capital region are included. City Pass is also valid for harbour buses which can, for example, take you across the canal to the Opera.

Besides making things much more convenient for you, the City Pass is also an inexpensive option. In comparison, an individual ticket for two zones costs 24 DKK, for three zones 36 DKK and for four zones 48 DKK. So you will not have to take many trips before you recoup the money you spent on your City Pass.

Normally it is free to receive the City Pass as an SMS ticket. If you are in doubt regarding these charges, contact your service provider for more information.

Yes, however this requires you to complete a purchase for each mobile number. It is a good idea to have your City Pass on your own mobile telephone in case you and your fellow travellers split up and visit different places in Copenhagen.

When you buy an SMS ticket, you will receive a receipt with all necessary information via e-mail. If you have not received your SMS ticket, you can show your e-mail receipt on the bus, train and metro. Remember your mobile telephone as it proves that you bought the ticket.

We can only recommend that you make sure to charge your mobile telephone so that it does not run out of power. You may be charged a control fee if you cannot show your SMS ticket.

Yes, you can receive SMS tickets on all types of mobile telephones. It does not need to be a smartphone.

With your City Pass, you can travel in zones 1-4. If you need to travel in additional zones, you must purchase a separate ticket. Call +45 70 15 70 00 if you have questions regarding the zones.

If it turns out that you need to travel outside of just zones 1-4, you can buy a 24 hour ticket which gives you unlimited ability to travel on trains, buses and the metro in all zones.

You can buy City Pass paper tickets at the following locations in Copenhagen:

Copenhagen Airport

  • At ticket machines in terminal 3, and at metro and train platforms

Copenhagen Central Train Station

  • At ticket machines in the arrivals hall and on train platforms
  • At the main entrance to ticket sales open Monday to Sunday from 07:00 to 22:00

Train and metro stations

  • At all ticket machines at the stations

Tourist information at Tivoli

  • At the iSpot self-service screens

Updated 2018-03-21