DOT SMS Tickets receipts
DOT changed DOT SMS Tickets supplier on 18 January 2023. Therefore, there is a difference in how you order your receipts for DOT SMS Tickets purchases before and from that date.
How to order receipts for tickets purchased from 18 January 2023
1. Send an SMS to 1415 with the following information:
- "Kvittering" or simply "K"
- Month. Format examples: "februar" (write the month in Danish), "02" or "2" for February
- Your email address
Example 1:
"K 11 aa.bbb@domæne.dk" to order receipts for ticket purchases latest month of November, which will be sent to the email address aa.bbb@domæne.dk.
Example 2:
"Kvittering maj aa.bbb@domæne.dk" to order receipts for ticket purchases latest month of May, which will be sent to the email address aa.bbb@domæne.dk.
Please note that it is only possible to order receipts for purchases made the past year. For example, if you order receipts for May, and you are currently in May, then you will receive receipts for your purchases in May 2023, not May 2022.
Do you need older receipts? Then please contact Customer Service. You must expect a few days' processing time for older receipts.
2. You will now receive an email at the specified email address which contains:
- Link to a receipt per ticket purchase in the specified month
- Link to a zip file where all receipts for the specified month are collected.
When clicking on a link per ticket purchase, a receipt in pdf format opens which you can download. You can also download a zip file with all the receipts in one go. By double-clicking on the zip file, you open a folder with the receipts.
Please note that the links to the receipts are only available for 7 days. If you do not manage to download them within this time period, you must place a new order.
How to order receipts for purchases from before 18 January 2023
Please contact Customer Service and specify which receipts you want.
You must expect a few days of delivery time.