Processing of information and personal data

DOT Mobilpendlerkort app, DOT Mobilbilletter app, mobile tickets and the sale of tickets on DOT’s website are provided by Din Offentlige Transport (DOT), and is owned by DSB, Telegade 2, DK-2630 Taastrup, central business reg. (CVR) no. DK 25050053. DOT is a partnership between the traffic companies DSB, Movia and Metroselskabet. The partnership between DOT and DSB means that your purchase of mobile tickets via the above-named sales channels is made through DSB and not DOT; therefore, DSB is the data controller.

When you buy a mobile ticket or commuter card in one of the DOT sales channels, DSB collects data on you and your journey for the purpose of being able to complete the sale of the ticket. We only collect and store the data that is required in order to process your purchase and deliver the products you have ordered, including processing your payment, carrying out controls on your ticket during your journey and being able to assist you when you contact our customer service department.

There is a difference between which personal data DSB collects about you in each of the sales channels. You can get information about the specific personal data DSB collects about you in the terms and conditions of each sales channel.

Here you will find a list of current and former Terms and Conditions for DOT’s sales channels.

In DSB’s Privacy Policy (Available in Danish) you can read more about your rights and what you can do if you would like more information.