Privacy policies

Privacy policy for dinoffentligetransport.dk

Here you will find information on how we collect and use personal information when you use dinoffentligetransport.dk.

Read the privacy policy for dinoffentligetransport.dk

Cookie policy

Here you will find information on the use of cookies on dinoffentligetransport.dk

Read our cookie policy

Processing of information about you in DOT’s sales channels

Here you will find information on how your data is processed when you buy a mobile ticket or commuter card via DOT’s sales channels.

Read about processing of personal data

Processing of personal data by Movia, DSB and Metro

When you contact DOT, buy tickets or use our other services, your information is processed by Movia, DSB and Metro Service A/S.

Privacy policy - Movia

Here you will find information on the following processes:

  • Customer enquiries
  • Recording of phone calls in DOT Customer Service (buses and local rail)
  • Ticket inspection in Movia’s buses (fare evasion tickets)
  • Use of cameras in ticket inspection (bodycams)
  • Cameras for passenger counts
  • Video surveillance in Movia’s buses
  • Purchase and renewal of travel documents in Movia’s sales outlets
  • DOT Webshop – purchase of travel documents
  • Enquiries to Movia’s Data Protection Officer (DPO)

Read the privacy policy for Movia customers (Available in Danish)

Privacy policy - DSB

Here you will find information on the following:

  • Who is the data controller?
  • What information does DSB collect?
  • Who does DSB disclose your information to?
  • Storage of personal data
  • Your rights

Read the privacy policy for DSB customers (Available in Danish)

Privacy Policy - Metro Service A/S

Read the privacy policy for Metro Service A/S customers (Available in Danish)

Privacy policy - Local Trains

Read the privacy policy for Local Trains customers (Available in Danish)