Children and prams/pushchairs

Here you find the terms and conditions for children and prams/pushchairs in bus, train and metro

Tickets and passes for children

Children pay approx. half price when travelling on a ticket. Two children cannot travel together on one adult ticket. A child between the age of 12 and 16 can, however, bring a child under the age of 12 on his/her ticket. Children’s tickets can be purchased at all sales channels.

Children 16 years old and up pay the adult price.

Children under the age of 12

A child under the age of 12 pays a children’s fare when travelling alone and can bring another child under the age of 12 free of charge. Two children under the age of 12 can travel for free when accompanied by an adult with a valid ticket or card.

Children over the age of 12 but below the age of 16

A child under the age of 16 pays a children’s fare and can bring a child under the age of 12 years free of charge.

Children’s tickets follow the same provisions described previously for tickets for short and long journeys.

Prams and pushchairs

You may bring a pram, pushchair and jogging stroller on the bus, train and metro free of charge if there is enough space for them and as long as they are being used to transport children. Whether there is enough space is always determined by the staff, and the staff’s instructions should always be followed. The wheels must be lockable.

On the train

In InterCityLyn, InterCity and InterRegional trains, space must always be reserved. The seat reservation ticket is free of charge. In these trains it may be necessary to fold up prams with a width of more than 76 cm.

On the buses

There is maximum capacity of two units per bus unless otherwise indicated. A unit is a wheelchair, pram, bicycle or (electric) scooter. The pram/pushchair must be facing the direction of travel with its brakes applied. The child can sit in the pram, provided the child is secured and under supervision. There must be no more children in the pram/pushchair than it is intended for.

In the metro

In the metro there are flex areas (areas with folding seats) that are reserved for passengers with prams, wheelchair users and passengers with large luggage.

If you are travelling with a large group of children, you can contact the metro control room via the yellow call points on the platform. You can explain where you are, which train you will take and how many children you are travelling with. The control room will then keep the doors open until all children are inside the train. Inside the train, you can either contact a Metro Steward or use the yellow call point to contact the control room to say where you are getting off the metro so you can do so safely and easily.