Accidents and injuries
Public transport is for everyone, and it must be safe and secure to use and, in general, be a good experience for passengers.
If you have experienced an accident or injury during your journey with Movia, please contact us here.
All enquiries are taken seriously, registered and processed in cooperation with the private operator serving the specific bus line to which the complaint relates.
If you have been injured, we recommend that you visit a doctor and get documentation for the injury.
We also advise you to contact your insurance company as soon as possible. Then call us on +45 7015 7000 and press 1, where a customer adviser is ready to help.
Bus operations are outsourced to private operators who are liable for any loss or damage.
If you need help, call us on +45 7015 7000 and press 1, where a customer adviser will be ready to help you.
Didn’t find an answer to your question?
Write to Movia about accidents and injuries (form only available in Danish)