Contact

Call our customer service on this number: +45 7015 7000.

Lost property

If you wish to enquire about lost property, please call our customer service: +45 7015 7000.

Fare evasion tickets

Passengers travelling without a valid ticket or travel pass will receive a fare evasion ticket.

If you wish to complain about your fare evasion ticket, you may send a written complaint to Customer Services at the relevant company:

Bus
DOT Kundecenter
Gammel Køge Landevej 3
2500 Valby

Train
DSB Kundeservice
Kontrolafgifter
Postboks 363
2630 Taastrup

Metro
Metro Customer Services
Metrovej 3
DK-2300 Copenhagen S